Privacy Policy

Effective Date: 01 Dec, 2024

Novaterra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, novaterra.co.in, in relation to real estate investments in India. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Address
• Financial Details (for investment purposes)
• Government-issued Identification Numbers (e.g., PAN, Aadhaar) where required for legal or regulatory compliance.

b. Non-Personal Information

We may also collect non-personal information automatically when you interact with our website, such as:

• IP Address
• Browser Type and Version
• Device Information
• Browsing Patterns and Actions
• Referring URLs and pages accessed on our site

c. Cookies

Our website uses cookies to enhance user experience and gather analytics. These cookies may include session cookies, persistent cookies, and third-party cookies. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may impact website functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

1. Service Delivery: To provide information about our real estate investment opportunities, respond to inquiries, and process transactions.
2. Communication: To send updates, newsletters, promotional content, and notifications about new investment opportunities or policy changes relevant to your interests.
3. Personalization: To improve your website experience by tailoring content and features based on your preferences and usage patterns.
4. Compliance: To comply with legal obligations and regulations applicable in India, including Know Your Customer (KYC) requirements and anti-money laundering (AML) regulations.
5. Market Research: To conduct analysis and gather insights into user behavior, trends, and preferences to enhance our services.
6. Security: To monitor and protect against fraudulent, unauthorized, or illegal activity and ensure the integrity of our systems.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

1. With Service Providers: To trusted third-party service providers who assist in operating our website, conducting business, or providing services on our behalf. These may include payment processors, marketing agencies, and IT support providers.
2. Legal Compliance: If required by law, regulation, or legal process, or to protect our rights, property, or the safety of our users and stakeholders.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Partners and Affiliates: With affiliates or joint venture partners for purposes aligned with this Privacy Policy, ensuring they adhere to equivalent data protection standards.

4. Data Security

We implement appropriate technical, administrative, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security audits and vulnerability assessments
• Controlled access to sensitive information, restricted to authorized personnel
• Secure storage and encryption of financial and personal data

However, no system is entirely secure, and we cannot guarantee absolute protection of your data. We encourage users to take measures such as using strong passwords and safeguarding their account details.

5. Your Rights

Under applicable Indian data protection laws, you have the following rights:

1. Access: Request access to the personal data we hold about you and obtain a copy of the information.
2. Correction: Request corrections to your personal information if it is inaccurate or incomplete.
3. Withdrawal of Consent: Withdraw consent for processing your personal information where consent is the basis of processing. This may impact the services we can provide.
4. Deletion: Request deletion of your personal information, subject to legal obligations and legitimate business needs.
5. Data Portability: Request a structured, commonly used, and machine-readable format of your personal data where applicable.

To exercise these rights, please contact us at info@novatera.co.in with a clear description of your request. We may require additional information to verify your identity.

6. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any changes will be effective when posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this page periodically to stay informed about our data practices.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Novaterra with your real estate investment needs.